Frequently Asked Questions
Your questions about Matchamind
How is Matchamind different from other mental health apps?
Through guided micro-journaling, personalized affirmations, and AI-powered reports, Matchamind helps you become more aware of your mental patterns. Over time, the app encourages you to question unhelpful assumptions and challenge self-defeating narratives, creating a highly personalized journey toward greater self-awareness and emotional well-being.
At its core is a simple idea supported by psychological research: the way we interpret life events shapes the way we experience them.
Why isn't Matchamind free?
From the very beginning, we've built Matchamind with the support of our community, driven by a simple belief: everyone deserves access to tools that help them care for their mental well-being.
Every subscription helps us improve the app, develop new content, and continue building an experience shaped by the real needs of our users.
How do we use AI ?
Most AI tools tend to agree with whatever you say, without ever pushing back. It feels good in the moment, but mental health practitioners have found that this can end up reinforcing negative thought patterns instead of helping you break free from them.
That's why we do things differently at Matchamind. We start with your own words, then AI picks up on the distortions in them and reframes them into something more balanced. Your feelings are never dismissed, we just help you gain a little distance, so you can move forward.
Is Matchamind available on Android ?
For us, mental wellbeing should be accessible to everyone, regardless of the device you use. That's why Matchamind was built for both Android and iOS right from the start.
How does Matchamind protect user data and privacy?
Your journal entries are some of the most personal things you'll ever write, so we treat them with real care. Your data is hosted securely in the EU and encrypted at every step, and we never sell it or use it for advertising.
We apply GDPR level protections to every user, no matter where you are in the world, and you stay fully in control. You can access, edit, or delete your data at any time, directly from the app.
How does Matchamind ensure user safety while using the app?
Because journal entries can sometimes reflect difficult moments, we've built in safety mechanisms powered by OpenAI's moderation tools. Every entry is automatically checked for content that could be harmful, to you or to others.
If inappropriate content is detected, the entry is blocked. And if there's any sign of imminent danger, the app immediately surfaces emergency helpline numbers, so you can get the support you need.